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Why won't you duplicate your handbags?
Do you offer free shipping?
Why should I trust or purchase from you?
Do you take custom orders?
Do you work in a pet and smoke free environment?
How can the handmade fabric handbags be cleaned?
Why do you use garments to make your handmade handbags
Why are your bags so expensive?
What forms of payment does Jessxcessories accept?
What is your return policy?
How are refunds given and how long will it take before I receive it?
Can you guarantee color accuracy?
Is my purchase insured?
How do I know if an item is in stock?


Why won't you duplicate your handbags?
Because each handbag is a limited edition and exclusive to the customer purchasing it.

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Do you offer free shipping?
Yes! Shipping and handling fees are included in the price and all item(s) are insured against theft and accidental damage during the shipping process; which is sent Priority Mail from the Unite States Post Office to the specified delivery location. You can expect delivery within 1 week.

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Why should I trust or purchase from you?
Happy customers are my BEST form of advertisement which is how people find me. Please visit: http://myworld.ebay.com/jessaccessories; to read feedback from my customers. I offer a money-back guarantee with no questions asked. Please read my terms and conditions. I can be contacted via email and Skype. Please see my contact information. All emails and Skype calls receive responses within 24hrs.

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Do you take custom orders?
While I like to maintain my creative process;I will allow minimal customization; contact me to find out what that is.

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Do you work in a pet and smoke free environment?
I work in a smoke free environment; but I have a dog.

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How can the handmade fabric handbags be cleaned?
Instructions for cleaning the handbags are included in each of the descriptions of the bags.

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Why do you use garments to make your handmade handbags
Because of the detailing ready made garments provide; such as top stitching, pockets, buttons, etc. These features provide character and unique style to the end result.

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Why are your bags so expensive?
All of my handmade handbags are limited editions which also include shipping and handling cost.

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What forms of payment does Jessxcessories accept?
We accept payments via PayPal and Google CheckOut which include MasterCard, Visa, Amex and Discover Card.

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What is your return policy?
Should you want to return an item(s) please request a Return Merchandise Authorization (RMA) number within 10 days of receiving your purchase. Once your request has been received, an email containing your return instructions will be sent to you and will be valid for 5 days. Unidentified returns will be refused and returned to the customer. Item(s) must be returned in the same condition received and buyer pays return shipping cost. Returns that are damaged, soiled or altered may not be accepted.

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How are refunds given and how long will it take before I receive it?
Refunds will be credited to the original purchaser’s credit card and will exclude shipping cost (with the exception of faulty items). Please note credit card refunds may take up to 10 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we have no influence in this process.

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Can you guarantee color accuracy?
Due to the way some computer monitors display colors we cannot guarantee the accuracy.

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Is my purchase insured?
Yes! All item(s) are insured against theft and accidental damage during the shipping process from Jessxcessories to the specified delivery location. Upon delivery of the package and with a valid signature obtained the insurance coverage will expire. However, should a package be delivered with visual external damage, we suggest you refuse delivery or make notation of that damage on the signature form.

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How do I know if an item is in stock?
Since each handbag is one of a kind; once it is sold, it is removed from the inventory.

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Last Updated: 24 Jun 2011 18:36:43 PDT home  |  about  |  terms  |  contact
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